Last updated June 23, 2023
Snapback, “the App” provides brands software that allows them to engage their customers to create TikTok posts for their brand to drive UGC content creation and targeted organic reach to power their brands. This Privacy Policy describes how personal information is collected, used, and shared when using Snapback.
Personal information we collect
When you sign up with Snapback, we may access information from the customer or your product detail pages
1. Customer order data for Snapback sign up attribution
2. Product listing information
Additionally, we collect the following types of personal information from you and/or your customers once you enroll a product:
1. Name and email for contacting customers about account updates
2. Phone number to contact customers about creating Snapbacks
3. Social media handle (e.g. TikTok username) to enhance the customer's experience using Snapback and to allow customers to know what TikTok handle to tag when creating content
4. PayPal information for paying customers
When your product is enrolled with Snapback we collect information for analytics purposes, and to provide a better experience for Brands and Customers using Snapback.
1. Device Information/Specifications.
2. Technical information about your computer or mobile device (e.g., type of device, web browser or operating system, IP address) to analyze trends, administer the site, prevent fraud, track visitor movement in the aggregate, and gather broad demographic information.
3. Length and Extent of Usage. How long and in what manner you used Snapback and which services and features you used.
4. Facebook and TikTok Pixel IDs for attribution and metrics
5. The product, product price, and product ID that user's sign up for Snapback from for purchase verification
6. The shop name, current theme, county, and currency for analytics and telemetry to provide a better experience using Snapback
7. Customer actions such opening and closing the Snapback to action for analytics purposes
We collect personal information directly from the relevant individual, through them inputting it, their TikTok account or using the following technologies: “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.
Sharing Your Personal Information
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising as described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page athttp://www.networkadvertising.org/understanding-online-advertising/how-does-it-work (http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work).You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ (http://optout.aboutads.info/)Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at floosebuild@gmail.com